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LTL Ships Nationwide FST Delivers Claims-Prone Loads, Providing Door-to-Door Service

Published Wednesday, December 01, 1999

Providing door-to-door LTL and truckload delivery for time- and temperature-sensitive products distinguishes Franklin Specialty Transport from other LTL carriers. The company handles claims-prone loads that other carriers refuse. FST is a truckload and LTL carrier of perishables and general commodities that sets a high standard of service to keep customers happy. A key to the company's success is proactive communication with shippers and receivers, says Art DeCrane, executive vice-president, of the Columbus, Ohio, carrier. "So many factors are part of building a load of LTL - delivery dates, space on the trailer, weight, and receiver appointment times," DeCrane ...

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